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Mgr, Assistant Store

Company Name:
OfficeMax
Position Requirements
High school diploma or equivalent; some college preferred
Minimum of 3 years experience in a retail store environment;
including cash handling experience and exposure to customer service,
store level operations and product sales
Minimum 2 years experience in a supervisory role, including
recruitment and associate development
Leadership, management, organizational and problem solving skills
Ability to work a flexible schedule, including evenings and weekends
as necessary
Ability to handle multiple projects/tasks and meet deadlines
Ability to use electronic communication devices during all working
hours which includes wearing a headset or a device on or in the ear
Ability to lift and/or move up to 50 pounds occasionally and 25
pounds regularly and climb ladders
Ability to stand and move about for extended periods of time with
only short rest breaks
OfficeMax is an equal opportunity employer that employs persons
regardless of race, religion, color, national origin, sex, disability,
age (40 and over), veteran status, and other protected status as
required by applicable law. OfficeMax uses E-Verify to determine the
eligibility of employees to work in the US.
Position Summary
The Assistant Store Manager is responsible for assisting the Store
Manager in the day-to-day operations of the store. This position will
lead and represent the store in the absence of the Store Manager. This
position will develop associates for promotion and communicate clear
expectations to store leadership team and associates in order to achieve
company objectives consistently.
Position Responsibilities
1. Maintain personal knowledge of and embrace the corporate customer
service, merchandising, and operating requirements.
2. Remain informed of corporate marketing and merchandising plans,
expectations and timetable to ensure flawless execution in assigned
store.
3. Support Store Manager in creating a sales culture that increases
sales, fosters and develops a consultative selling environment and
improves customer service.
4. Adhere to and enforce high levels of professionalism, work ethic,
and work quality.
5. Represent the company and its efforts to support its communities.
6. Develop and cultivate strong working relationship with key business
partners and leverage all internal resources to achieve company,
territory, district, and store objectives.
7. Ensure that the store operates in full compliance with applicable
laws, regulations and company policies including but not limited to
talent management processes, pre-employment screening process, and
associate file maintenance and compliance.
8. Perform cash pulls and make change orders and deposits in accordance
with established policies.
9. Work with Store Manager in evaluating financial reports to develop
strategies to consistently deliver results to the company#s specified
standards for sales, wages, profit and loss, shrink and other key
metrics.
10. Lead the hiring of skilled associates proficient in executing
corporate strategies, support diversity and meet EEO requirements for
the store.
11. Manage the new hire process from recruitment to on-boarding.
Maintain all necessary new hire paperwork to company standards.
12. Facilitate the training of all store associates to meet company
standards.
13. Support in the coaching of associates to delivery an outstanding and
consistent customer experience in compliance with company strategies.
14. Assist in the execution of all performance management activities
including but not limited to the semiannual and annual performance
review process, coaching and disciplinary actions for store associates.
15. Complete all assigned tasks within specified timelines and company
standards.
16. Create an environment that encourages and fosters the development of
all store associates.
17. Live and promote OfficeMax Core Values, Brand Essence and Mission.
18. The position responsibilities outlined above are in no way to be
construed as all encompassing.
Other duties, responsibilities and qualifications may be required and/or
assigned as necessary.
Retail

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